Health & Safety

2022 PROTECTIVE MEASURES AGAINST COVID-19

Our priority is to offer you a hygienic, trusting and comfortable vacation.  

Due to the COVID-19 pandemic and its risks, we have added further new regulations to our existing procedures for hygiene and cleaning standards, which we strictly follow in our hotel. These rules are listed as follows;  

OVERVIEW

• All facilities were re-planned according to the Safety Distance regulation and all necessary measures were taken.

• In the general area (lobby, restaurant, pool area, beach, etc.), precautions have been taken to maintain the required Safety Distance of 2 meters.

• The measures and regulations for each facility can be found on the plans that are placed in the Hotel.

• Hand disinfection stations are provided in all general areas, in the elevators and in the personnel area.

• Closed Areas for general use are supplied with fresh air at short intervals.

• The filters in our Air Condition system are cleaned effectively and periodically. Ventilation filters which are no longer effective are exchanged with new ones. 

• Spraying against pests is repeated in 15-day periods.

RULES & MEASURES FOR HOTEL STAFF

• Before our Staff starts working in the hotel, their general health is checked and their fever measured.

• All of our employees comply with the personal hygiene regulations and carry out their work with the required safety distance.

• Our personnel have been trained by Professional companies on the protective measures and regulations for hygiene, food Safety and the current pandemic. The training continues.

RECEPTION

• When our guests arrive, all luggage is thoroughly disinfected by our staff and only then transported to the guest rooms.

• Every possible precaution was taken to avoid crowds at the arrival and departure at the reception desk.

• The door cards are given to the guest in a protective coverafter a disinfection process.

• The card readers for payments with EC and credit cards are disinfected before each use.

GUEST ROOMS

• The cleaning staff adheres to the hygiene regulations and workwith a face mask and disposable gloves.

• Internationally recognized and certified chemicals as well as disinfectants and bleaches are used for room cleaning. After general room cleaning, door blades, taps, telephone receivers, romote control devices, light switches, kettles and minibars are also disinfected. A fresh duster is used for each room.

• After the check-out of the guest, a thorough roomcleaning is carried out.   

• Bed linen, bath and hand towels are washed extensively at over 60 degrees.

• Bathroom items for everday use are thoroughly disinfeced before being provided.

• Minibar products are thoroughly disinfected before refilling.

FOOD & BEVERAGE

• In order to maintain the required safety distance, all necessary precautions have been taken in the restaurants and bars. 

• The food Safety and hygiene regulations are observed in all areas of the kitchen.

• Desinfection devices are installed in all Restaurant & Bars.

• The tables are disinfected after each guest.

• After the standard cleaning of the Restaurant and Bars, the prescribed disinfection is carried out carefully. Disinfection also applies to tables, chairs, counters and buffets.

• The ventilation system is used effectively in Restaurants and Bars. Closed Areas are supplied with fresh air.

SPORT & ENTERTAINMENT

• Our sports and entertainment activities are reduced and the security measures are carried out.

• Sport equipment is cleaned and disinfected daily.

POOLS

• The pools are cleaned and disinfected daily according the regulations. Pool water levels are kept under control throughout the day.  

• The sunchairs at the pool and beach were rearranged according the social Distance requirements.

• Guests with symptoms off illness are prohibited from using the pools.

SPA & WELLNESS

• Turkish bath, sauna, stream bath are available. Reservation needed.  

• Massages are available. Reservation needed.   

• Massage rooms are disinfected after use and ventilated.

• The distribution of beach towels is done by our hotel staff.

FITNESSCENTER

• After each use of the fitness room, disinfection and ventilation will be done carefully.

MINI CLUB

• The Mini Club serves with a controlled and limited number of children.

• Children may use the children’s playground under the supervision of an adult.

• Mini Club is desinfected daily.

The Hotel reserves the right to make changes as part of the Covid-19 normalization process ot the Ministry of Culture and tourism of the republic of Turkey in accordance with the decisions of the World Health Organization and local authorities.